Call Center 0818888
A state-of-the-art power station
serving the city
Our dispatch centre acts as the link between customer requests and the vehicles available in the area. It is an organisation that combines experience, professionalism and advanced technology to manage the service ever more effectively.
Technology at the service of the response
Advanced systems, automated response systems and virtual assistants support staff on a daily basis in handling enquiries.
Technology makes it possible to provide an initial response, gather the necessary information and reduce waiting times, leaving staff to deal with requests that require direct intervention.
A system that tracks the location of the cars
Geolocation enables the control centre to track the location of vehicles in real time and to identify, from among those available, the nearest taxi best suited to the customer’s request.
People’s experiences
Technology serves as a support tool, but customer relations remain in the hands of qualified staff who are able to step in when situations require attention, provide information and deal with specific needs.
A focus on service
Every organisational and technological decision is designed to make the service simpler, more reliable and better attuned to the needs of travellers.
Fifty years of experience, a power station that is constantly evolving
Fifty years of experience, combined with a constant focus on innovation, enable us to meet the demands of modern transport with an increasingly efficient control centre, whilst keeping what really matters at the heart of everything we do: people.